Privacy Policy
PRIVACY POLICY
INTRODUCTION
Hivemind Legal Tech, LLC (“We,” “Us,” “Our,” or “Hivemind”) values and respects the privacy of our users (“User,” “You,” or “Your”) and is dedicated to safeguarding it through this Privacy Policy. This Privacy Policy governs your access to and use of the software application Redact Pro (“Software”), including any content, functionality, and services offered on or through the Software.
By using the Software, you acknowledge and consent to the data practices described in this policy. If you do not agree with our policies and practices, please refrain from using our Software.
INFORMATION COLLECTION AND USE
We collect various types of information from and about users of our Software, including the following:
Personal Information: We may collect personally identifiable information, such as name, postal address, email address, and telephone number (“Personal Information”). This information is collected when voluntarily provided by you through account registration, communication, or other means. We use this Personal Information to provide and maintain the Software, notify you about changes to the Software, offer products or services, enable interactive features, provide customer support, analyze usage data to improve the Software, monitor Software usage, and address technical issues.
Non-Personal Information: We may collect non-personally identifiable information that does not directly identify you individually. This may include usage details, IP addresses, information collected through cookies, and other tracking technologies. We may use this information for statistical purposes, to analyze trends, administer the Software, track users’ movements, and gather demographic information.
DATA SECURITY
We employ industry-standard measures to protect your Personal Information from accidental loss and unauthorized access, use, alteration, or disclosure. All information you provide to us is securely stored on our servers behind firewalls.
While we strive to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of any password you use to access the Software.
THIRD-PARTY USE OF COOKIES
Certain content or applications, including advertisements, on the Software, may be provided by third parties, such as advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies, web beacons, or other tracking technologies to collect information about you when you use our Software. This information is collected for purposes such as analyzing trends, delivering targeted advertisements, and measuring the effectiveness of advertisements.
DATA RETENTION DATA RETENTION
We understand the importance of confidentiality when it comes to the information you redact with Redact Pro. Therefore, we want to clarify our data retention practices:
Personal Information of End-User: We retain your Personal Information as an End-User only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. This includes information such as your name, email address, and contact details provided during registration or communication. We will retain and use your Personal Information to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
Confidential Information: We understand the importance of protecting your confidential information while using Redact Pro’s integration with Microsoft Word. Rest assured, our commitment to safeguarding your trust is of utmost priority to us.
When you utilize Redact Pro, our primary focus is to enable you to redact confidential information within your Word documents. We want to assure you that we uphold strict protocols to ensure the privacy and security of your data. Our access to the redacted information is strictly limited to providing the redaction functionality, and we cannot access it for any other purpose.
To reinforce this commitment, once the redaction process is complete, any unencrypted confidential information is promptly and permanently deleted from our servers. This ensures that your sensitive data remains secure and confidential, with no trace of it lingering within our systems.
Additionally, we value the privacy and confidentiality of your information, which is why we rely on robust encryption measures. For monitoring abuse and maintaining the integrity of our services, HiveMind, along with our trusted vendors, subcontractors, and data processors, may store your data in an encrypted data store for a period of up to 30 days. Rest assured that this data is securely protected throughout this period.
By adhering to these strict privacy practices, we aim to provide you with peace of mind, knowing that your confidential information is treated with the utmost care and protection.
YOUR RIGHTS
Depending on your region and applicable data protection laws, you may have certain rights regarding your Personal Information. These rights may include the ability to:
Request Access and Obtain a Copy: You can request access to and obtain a copy of your Personal Information held by us.
Request Rectification or Erasure: You have the right to request the correction of inaccurate Personal Information and, in certain cases, the erasure of your Personal Information.
Restrict Processing: You can request the restriction of the processing of your Personal Information.
Data Portability: If applicable, you have the right to receive your Personal Information in a structured, commonly used, and machine-readable format.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy periodically to reflect changes in our information practices. We will notify you of any
If you have concerns or questions about the storage or handling of your information within Redact Pro, please contact us using the contact information provided below.
CONTACT INFORMATION
If you have any questions, comments, or concerns about this privacy policy or our privacy practices, please contact us at:
Email: support@hivemindlegal.com
Postal Address: Hivemind Legal Tech, LLC, 2900 Dougherty Ferry, Suite 100, St. Louis, MO 63122
We appreciate your trust in us and are committed to protecting your privacy and maintaining the security of your information.